π Customers
βββ π CustomerA
β βββ π Production
β β βββ π Applications
β β β βββ π App1 - Web Portal
β β β β βββ Overview
β β β β βββ Architecture
β β β β βββ Deployment (ECS/EKS/VMs)
β β β β βββ Dependencies (DBs, APIs, Storage)
β β β β βββ Monitoring & Alerts
β β β β βββ Known Issues / Workarounds
β β β βββ π App2 - Mobile Backend
β β βββ π AWS
β β βββ π Azure
β β βββ π Oracle
β β βββ π On-Prem / Firewall / Rocks
β βββ π Staging / UAT / Dev (same structure)
βββ π CustomerB
β βββ ...
π Application Catalog
βββ π Web Applications
β βββ CustomerA - App1
β βββ CustomerB - PortalX
βββ π Backend Services
β βββ CustomerA - Mobile API
βββ π Databases
β βββ RDS - CustomerA App1
β βββ Oracle - CustomerC
βββ π Batch Jobs / Schedulers
β βββ CustomerD - Nightly Reports
|ββ π Integrations
| βββ Payment Gateways
| βββ 3rd Party APIs
π Platforms
βββ π AWS
β βββ Multi-Region Strategy
β βββ ECS Best Practices
β βββ EKS Best Practices
β βββ IaC Standards (Terraform / CDK)
β βββ Linux/Windows Ops
β βββ Monitoring & Logging (CloudWatch, Prometheus, etc.)
βββ π Azure
β βββ Resource Groups
β βββ VM Management
β βββ Networking
β βββ Backup/Recovery
βββ π Oracle
β βββ Cloud Infra Setup / Backup
βββ π On-Prem
β βββ Rocks Servers
β βββ Firewalls
β βββ Legacy Monitoring
π Operations Playbooks
βββ Onboarding New Customer
βββ Incident Response
βββ Backup & Restore
βββ Patch Management
βββ Monitoring & Alerting
βββ Compliance & Security Checks
βββ CI/CD & Automation
βββ Shift Handover Templates
βββ Application Onboarding
βββ Application Patching
βββ Application Restart Procedures
βββ Common Outage Scenarios
βββ Monitoring Tuning Per App
π Monitoring And Observability
βββ Prometheus / Grafana
βββ How to add new AWS account
βββ Add new servers
βββ Configure alerts
π Tools & Integrations
βββ GitLab / GitHub Pipelines
βββ Prometheus / Grafana
βββ Velero Backup
βββ Ansible / Terraform Modules
βββ Cost Optimization Tools
π SUDO Shield
βββ Roles & Responsibilities
βββ Shift Scheduling
βββ Leaderboard / Metrics
βββ Growth Path
βββ Internal Trainings
βββ L1 to L2 Escalation Protocols
π Templates
βββ CR Templatecr-template
βββ RCA Template
βββ Runbook Template
π Standards and procedures
βββ Git Standards
βββ RCA Template
βββ Runbook Template